Fees And Refunds Course changes, Cancellations, Transfers
Australian College of Beauty and Nail Technologywill make a full refund of all fees paid should course be discontinued. Should the participant desire to take an alternative course with Australian College of Beauty and Nail Technologywill be fully transferable to that course. In the event of a course for which the participant was enrolled being unavailable or no acceptable alternative course is available fees are fully refundable, including any deposit paid.’
Should a participant cancel an enrolment with Australian College of Beauty and Nail Technology, the following conditions will apply regarding a refund of fees:
- Cancellation prior to the commencement date any fees in excess of non-refundable deposit will be refunded.
- No refunds or transfers will be given for cancellations or discontinuations after a course commencement date except where extenuating circumstances prevail* or after exclusion for unsatisfactory attendance or behaviour
- All requests for cancellation or refunds must be made in writing using Australian College of Beauty and Nail TechnologyRefund Request Form (Doc 13C) and accompanied with supporting documentation where necessary
- Normal processing time for a refund request is up to four weeks
- Refunds will be paid within one (1) week of the claim being agreed upon
*Extenuating circumstances: Should a participant have to discontinue a course for legitimate reasons, such as sickness or exceptional family circumstances, a full refund less 20% will be paid.
General
Where our training programs have a limited number of places available, these will be filled in order of completed bookings.
If, for any reason Australian College of Beauty and Nail Technology, or any party delivering training and assessment on our behalf, closes or ceases to deliver any part of the qualification in which a client has enrolled, Australian College of Beauty and Nail Technologywill assist the learning in locating another provider or refund the portion of fees for which training and assessment has not been provided.
Where there are any changes to the services agreed upon, Australian College of Beauty and Nail Technologywill advise the learner as soon as practicable, any change in ownership, either via email, website or phone.